FAQ's AI Voice Bot / AI Employee

What exactly is an “AI Employee” and how does it work?

This is your virtual receptionist, powered by AI. It answers calls 24/7, gathers lead information, qualifies prospects, books appointments into your calendar, and sends you summaries & recordings. It’s like hiring a receptionist who never sleeps

How is this different from a regular call‑answering service or virtual receptionist?

-It works instantly, all day, even nights & weekends.

-No breaks, no holidays, no “off hours.”

-It’s trainable in your voice, tone, and business specifics.

-It integrates with your systems (CRM, calendar, workflows) so it’s not just answering but converting.

Will it understand my business, and speak like me?

Yes — you can train it with your business script, FAQs, style, and tone. You can choose personality styles (calm, expressive, etc.). Over time it learns what you expect and becomes smoother.

How does it handle complex or unusual questions or requests?

For things outside of its programming, it can be set to route the call to a human (you or staff), or gather enough info so you can follow up. Over time, you can update its responses as new scenarios arise.

Can I limit when it answers calls (office hours, after hours)?

Absolutely. You define custom working hours. You can have your business phone ring first during your business hours, then let the AI take over only when you or staff can’t answer.

What happens after each call?

You’ll get a summary & recording of the call, plus any lead data that was captured. It triggers follow-up workflows (texts/emails) as you choose. Everything gets logged in your CRM so nothing slips through the cracks.

Is there a trial period?

Yes — to make sure it’s the right fit, you can try it risk‑free (e.g. 14 days). Use that period to test behavior, tweak scripts, see how it handles calls.

What if I want changes or updates to how it talks or what it does?

You can adjust scripts, re-train it, add new branching questions, update FAQs. It’s flexible. We’ll walk you through how to tweak responses as your business changes.

How soon will it be live after I sign up?

Once you sign up, we’ll onboard you, set up the system, integrate with your calendar/CRM, train the bot with your business data — usually it takes just a few days to go live (sometimes less, depending on complexity).

What happens if I cancel — do I lose data?

If you cancel, you’ll retain the data (call logs, recordings, lead history, everything sent to your email) There is a period of time (as per the terms). We’ll make sure you can export everything you need.

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